FAQ

Yes, within 4 business days you will receive a tracking number in your email. If you have not received one, please do contact us.

WHICH CURRENCY WILL I BE CHARGED IN?

We process all orders in GBP.

HOW DO I CANCEL OR CHANGE MY ORDER?

If you need to makes changes to your order you will need to contact us within 24hrs of placing the order.

DO YOU SHIP WORLDWIDE?

Yes, we do!

I WANT TO RETURN MY ITEM, WHAT DO I DO?

You are free to return your order within 30 days as long as it is unused or broken and in its original packaging. You can read our Refund Policy on the bottom of this page.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free email us at info@lumey.co.uk.